Error Messages

NotAllowedError or PermissionDeniedError
If you are presented with either a NotAllowedError or PermissionDeniedError message, this is usually caused when the user has denied, or previously denied, ...
Thu, 9 Jul, 2020 at 5:13 PM
PermissionDismissedError
The PermissionDismissedError is shown if the user has closed the permission box without allowing or denying access to the device's camera/microphone.
Thu, 9 Jul, 2020 at 5:14 PM
NotReadableError or TrackStartError
You may see this error message is your webcam/microphone are already in use by another application or browser windows. Close any other applications or b...
Thu, 9 Jul, 2020 at 5:18 PM
How to reset camera permissions in your browser
To reset the camera and microphone permissions within your browser follow the steps below while on the Virtual Video/Photo Booth page. Click on the padl...
Fri, 23 Apr, 2021 at 6:15 PM
NotFoundError or DevicesNotFoundError
These errors would be displayed if you are accessing the site one device which does not have a webcam and/or microphone. Check your webcam and microphon...
Thu, 9 Jul, 2020 at 5:22 PM